Hospitality
The hospitality and food & beverage industry is fast-paced, highly competitive, and demands seamless operations to deliver memorable guest experiences. Managing large teams, multiple shifts, seasonal staff, peak hours, and customer expectations becomes challenging without the right system. MOM Digital Workforce Management Software streamlines all workforce-related activities—making hotel, restaurant, café, resort, catering, and cloud kitchen operations smarter, faster, and more efficient.
Smart Employee Scheduling & Shift Optimization
Staff scheduling is one of the biggest challenges in hospitality, especially during peak service hours, weekends, events, and holidays. MOM Digital allows managers to plan shifts intelligently, assign roles based on skill and availability, and avoid staff shortages or unnecessary labour costs. With automated scheduling and real-time visibility of who is working, absent, or on leave, managers can make quick adjustments to ensure smooth service flow. The system also enables auto-rotation of shifts to avoid employee burnout and improve fairness. With MOM Digital, hospitality businesses can ensure the right staff is always available at the right time and department.
Real-Time Attendance & Time Tracking
Manual attendance tracking often leads to errors, time theft, and disputes in the hospitality industry where employees work across various stations and shifts. MOM Digital offers smart biometric, app-based, and GPS-enabled check-in options for restaurants, hotels, and catering staff. The system eliminates buddy punching and incorrect time entries, ensuring accurate tracking of working hours, overtime, and break times. Attendance records sync automatically with payroll, reducing administrative workload and enhancing transparency. Managers can also view attendance status in real-time and respond instantly to staffing shortages. Overall, MOM Digital ensures accountability, efficiency, and cost savings in workforce management.
Automated Payroll with Tips & Overtime Handling
Payroll in hospitality is complex due to varying shift patterns, part-time workers, seasonal staffing, tips, service charges, overtime, night shifts, and incentive structures. MOM Digital simplifies payroll processing by automatically calculating all earnings and deductions with precision. The software integrates attendance, overtime, leave, and performance data to ensure accurate payouts without manual errors. It also supports tip distribution and service charge management, ensuring fair allocation among staff. Automated payroll reduces processing time from days to minutes and ensures employees receive timely, accurate payments—boosting morale and improving retention. With MOM Digital, financial accuracy becomes effortless.
Centralized Communication & Task Management
Communication gaps directly affect service quality in hospitality environments. MOM Digital provides a centralized platform where managers can assign tasks, share updates, and communicate instantly with teams across departments such as housekeeping, kitchen, service, front office, and maintenance. Task status tracking ensures nothing is missed and service standards are maintained consistently. The platform also supports announcements, checklists, reminders, and shift handover notes, improving internal efficiency. Staff can access schedules, request leave, and receive updates through the mobile app—reducing confusion and improving teamwork. With smooth collaboration, businesses enhance guest satisfaction and operational consistency.
Performance Insights & Workforce Productivity Boost
Delivering premium guest experiences requires a high-performing and well-trained workforce. MOM Digital provides real-time performance analytics, attendance patterns, skill tracking, customer feedback insights, and productivity reports to help managers identify strengths and improvement areas. By setting measurable goals and monitoring results, managers can encourage healthy competition, reward top performers, and offer training where needed. This leads to a motivated workforce, improved service quality, and stronger brand reputation. Data-driven decisions help reduce staff turnover—one of the biggest challenges in hospitality. With MOM Digital, businesses build a more productive, reliable, and customer-focused team.
Noor
We use The MOM App across all of our locations, and it has been an absolute game-changer for our HR operations. The platform is extremely organized, with a place for everything we need. I love that the MOM team customized the app and website specifically to our company’s requirements. It handles everything from payroll and payslips to facial recognition clock-ins, digital signatures, and staff scheduling. Our team can easily access their schedules, documents, and important dates such as birthdays, probation completions, and work anniversaries — all in one place.
Farah
The MOM HR app has truly simplified our day-to-day operations — from managing payroll and attendance to handling employee records effortlessly. It’s intuitive, efficient, and has saved us so much time. The support team is always responsive and incredibly helpful, making the whole experience smooth and reliable. Highly recommended for any organization looking to streamline HR processes!
Hozefa
MOM Digital excels at understanding client requests and acting on them, with a system that is easy to handle even for first-time users.
Janaka
The system has made things easy and affordable with its seamless and efficient attendance process, simplifying workforce
management for our team. Its user-friendly interface ensures quick adoption and smooth usage across our team.
Preeti bhagat
The workforce management software offered by MOM reduces my time to manage a large team. Now, this software is taking care of all the leaves, check-ins, check-outs, and payrolls of my team and I am focusing more on making the operations easier and smoother.
Anjana
I am very happy to use AI workforce management software provided by MOM as it helps me in managing my global team. Now, I can easily monitor the status of my employees who are working remotely through this software.
Centralize your employee records at a single database with Workforce Management Software
More about seamless Hospitality workforce management software
MOM Digital identifies hidden workforce challenges such as scheduling conflicts, time theft, payroll errors, and miscommunication across hospitality operations. It exposes inefficiencies through real-time insights and transforms them into actionable improvements. With automated shifts, accurate attendance, seamless payroll, and smarter performance tracking, MOM empowers hospitality teams to operate smoothly and serve better.
Easily manage leave requests, approvals, and holiday calendars without paperwork or confusion.
Employees can access schedules, request leave, and get updates instantly through the mobile app.
Ensure labour law compliance, automate documentation, and reduce HR risks effortlessly.
Get data-driven insights to make faster, smarter decisions and optimize workforce efficiency.
Manage staff, attendance, and operations across multiple outlets, branches, or hotels from one dashboard.
